DELIVERY OPTIONS
STANDARD SHIPPING (Australia)
Shipping Update: Due to the busy holiday period some couriers are experiencing delivery delays. For further shipping updates please check Australia Post or email our customer care team.
| Order Detail | Cost | Estimate Days |
|
Orders Under $90 |
$8.00 |
Approx 8 Business Days |
|
Orders Over $90 |
Free |
Approx 8 Business Days |
EXPRESS SHIPPING (Australia)
| Order Detail | Cost | Estimate Days |
|
All Express Orders |
$12.00 |
Approx 5 Business Days |
STANDARD SHIPPING (New Zealand)
| Order Detail | Cost | Estimate Days |
|
Orders Under $90 NZD |
$13.00 NZD |
Approx 8-12 Business Days |
|
Orders Over $100 NZD |
Free |
Approx 8-12 Business Days |
EXPRESS SHIPPING (New Zealand)
| Order Detail | Cost | Estimate Days |
|
All Express Orders |
$25.00 NZD |
Approx. 4-8 Business Days |
STANDARD SHIPPING (All International orders)
- International Shipping is $35 AUD flat rate.
EXPRESS DELIVERY DETAILS
• Express Delivery $12.00 AUD (Australia Wide Only).
• Orders are prioritized for next business day dispatch.
• Goods are delivered by Australia post shipping services. Australia Post will deliver to the address provided. If the courier deems the address to be unsafe or they are unable to leave the item, the parcel will be taken to a local post office to await collection.
• Delivery can take up to 4 business days depending on location within Australia, once the order has been shipped. (Excluding weekends and public holidays).
• We do not guarantee next day delivery.
• Allow an extra day or two for delivery during peak trading periods, such as sale events and Christmas.
• Please note, we do not cover or replace any orders that are lost in transit.
• Please check your address has been entered correctly as we’re not able to change the shipping address once your parcel is already in transit. Ally Fashion will not be held responsible for any parcels delivered to the address entered on your order.
Why haven’t I received my order yet?
• Item availability – We may be out of stock in our warehouse for one or more of your items.
• Credit card verification is being performed by our team on request – If we have not received a response from you after two days, your order will be cancelled and refunded.
• We cannot accept responsibility for unforeseen circumstances for the above or for such things as transportation strikes, floods etc. Keep updated with delays through Australia Post.
Can I change my mind after placing an order?
As soon as you place your order, we’re on it – We know you need it fast! Unfortunately, this means we will be unable to make any changes as your order is already being processed at the warehouse. You’ll need to place another order or return any unwanted.
My item is faulty. what do I do?
We’re sorry to hear that you’ve received a faulty item. Let us sort this out for you ASAP. Please send us email with following-
E-contact@stylecreate.com.au
- • Your Name
- • Order Number
- • Product Name and Code (this can be found on your confirmation email)
- • Photo of the fault
- • Description of the fault
Please note-
All orders are subject to availability of stock.
• We take all reasonable steps to verify that the order placed, and the credit details are bona fide.
• We have the right to cancel and refund your order if you do not fulfill the requirements of our verification checks to assist in online credit card security, at which time we will immediately notify you via email or telephone using the details you have provided.
• We also reserve the right to cancel any order that does not met the terms and conditions of the promotion or conditions listed on the website.
• All refunds will be made in the same way as originally paid.
• Every effort has been made to portray the colors of products that appear on this website as accurately as possible. We cannot guarantee any colour will be completely accurate.
- •We do not cover or replace any orders in the rare event that they are lost in transit.